Wellington International Airport
Wellington International Airport, the third busiest in New Zealand after Auckland and Christchurch, caters for over 6 million passengers each year. With an average of 250 daily flights flying to 25 direct destinations, the airport is constantly adapting and growing.
Managing an airport with such high volumes of footfall has many challenges and takes experience and co-ordination between different departments. Of course, it is not just passengers that need to be considered. Wellington Airport itself has 120 employees, but with 11 retailers and 14 food outlets operating within the terminal, the total number of staff across the airport campus comes to 1,500.
Wellington Airport had some challenges relating to permitting and contractor management. Specifically, they wanted to understand what jobs were happening at the airport and where at all times. Wellington Airport also operated a paper-based permit to work system which had some shortcomings, including permits not being filled out correctly or in some cases not being closed properly.
After reviewing the permit to work system at the airport, and coming across existing inefficiencies caused by that system, management made the decision to look for an electronic permit to work system to manage and control permits and work authorisation at the airport.
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